Legal Notice – PotterBrella

Last Updated: 15 November 2026

1. Company Information

PotterBrella is a trading brand owned and operated by Ventivo Commerce Limited, a company registered in the United Kingdom.

Ventivo Commerce Limited is the legal entity responsible for the operation of the PotterBrella website, order processing, payments, customer service, and fulfilment.

Legal Business Name: Ventivo Commerce Limited

Trading Name: PotterBrella

Customer Support: support@ventivocommerce 

2. Website Ownership

This website is operated by Ventivo Commerce Limited under the PotterBrella trading name.

All transactions conducted through this website are with Ventivo Commerce Limited.

By accessing or purchasing through this website, you agree to our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, subject to your applicable legal rights.

3. Intellectual Property

All original content, branding, logos, product photography, written materials, and website designs owned by Ventivo Commerce Limited are protected by applicable intellectual property laws.

Unauthorised copying, redistribution, reproduction, or commercial use of our protected materials is prohibited without prior written permission.

Any third-party trademarks, characters, names, or other intellectual property referenced on this website remain the property of their respective owners.

4. Product Information

PotterBrella makes reasonable efforts to ensure that all product descriptions, photographs, pricing, and specifications are accurate and up to date.

Minor variations may occur due to manufacturing processes, lighting, or individual screen settings.

All products are made to order, with an estimated manufacturing period of 5–7 days followed by an estimated shipping period of 8–12 days.

These estimates do not affect customers' statutory delivery rights.

5. Liability Disclaimer

Ventivo Commerce Limited makes reasonable efforts to maintain accurate information and reliable website functionality.

We cannot guarantee that our website will always be available or free from technical interruptions.

Nothing in this notice limits or excludes any liability that cannot legally be excluded, including statutory consumer protections.

6. Third-Party Trademarks

All third-party names, trademarks, logos, characters, and other intellectual property are the property of their respective owners.

No affiliation, sponsorship, approval, or endorsement by any third-party rights holder should be inferred unless expressly stated.

7. Consumer Rights

All purchases are subject to applicable consumer protection legislation.

Nothing in this Legal Notice excludes or restricts customers' statutory rights, including rights relating to faulty goods, products that do not match their descriptions, and applicable distance-selling cancellation rights.

8. Governing Law

This Legal Notice is governed by the laws of England and Wales, subject to any mandatory consumer protections applicable in the customer's jurisdiction.

9. Contact Information

For legal enquiries, customer support, or questions regarding this website, please contact:

Ventivo Commerce Limited

Trading as PotterBrella

Email: support@ventivocommerce 

© 2026 Ventivo Commerce Limited. All rights reserved.