Shipping policy

Shipping Policy – Potterbrella

At Potterbrella, every product is made to order with care and attention to detail. Please read our shipping policy carefully before placing your order.

Manufacturing & Processing Time

All Potumbrella products are made to order, meaning manufacturing begins after your order has been placed.

  • Manufacturing Time: 5–7 days

  • Shipping Time: 8–12 days after manufacturing is complete

  • Estimated Total Delivery Time: 13–19 days from the date of purchase

Shipping & Delivery

Once your order has completed manufacturing, it will be prepared for shipment. Shipping typically takes 8–12 days, depending on your location and local delivery services.

Please be aware that delivery times are estimates and may occasionally be affected by circumstances outside our control, including customs processing, courier delays, or increased order volumes.

Important Notice Before Ordering

Please do not place an order if you are unable to wait for the estimated manufacturing and shipping timeframe.

As all Potumbrella products are made to order, we kindly ask customers to understand and accept these timeframes before completing their purchase.

We appreciate your patience and understanding as we prepare your order.

Contact Us

If you have any questions regarding your order or delivery, please contact our customer support team through the contact information provided on our website.

Thank you for choosing Potterbrella!